Privacy Policy

Introduction

iLogis (“we”) is committed to protecting the privacy of its clients, business partners and visitors to this website. This Privacy Policy explains what data we collect, why we process it, how we protect it and what rights you have in relation to it.

We process personal data in accordance with the Personal Data Protection Law of the Republic of Serbia and other applicable regulations.

Data controller

The controller of your personal data is ILOGIS DOO, Šesta Lička 51, 14000 Valjevo, Serbia, tax ID (PIB) 114830206. For any question about the processing of your data you can contact us at transport@ilogis.rs or by phone at +381 64 367 7744.

What data we collect

When you send us an inquiry or contact us in another way, we may process the following data:

• first and last name
• email address
• phone number
• company name, if you provide it
• the content of your message, including any shipment and route details you give us

Technical data, such as IP address, device and browser type and time of access, may also be recorded automatically when you visit the website.

Why we process data

• to answer inquiries and prepare transport quotes
• to organise and perform the agreed services
• to communicate with clients and business partners
• to comply with legal obligations
• to keep the website secure and working properly

Legal basis for processing

We process data on the basis of your consent, to take steps at your request before entering into a contract, to perform a contract, to comply with legal obligations or on the basis of our legitimate interest, depending on the situation.

Data retention

We keep data only for as long as needed for the purpose for which it was collected or as required by applicable regulations. After that it is deleted or anonymised.

Sharing data

We do not sell your data or pass it to third parties for marketing purposes.

Data may be available to providers that enable our website and email to work, and to partners involved in carrying out transport (for example carriers and customs agents), only to the extent needed to perform the service. We provide data to competent authorities when the law requires us to.

Transfers to other countries

Because international transport by its nature involves partners in other countries, data needed to perform the service may be transferred outside the Republic of Serbia, with the safeguards required by law.

Data security

We apply appropriate technical and organisational measures to protect data against unauthorised access, loss, alteration or misuse. Even so, no method of transmission over the internet can guarantee absolute security.

Your rights

In accordance with the law, you have the right to:

• request access to your data and a copy of it
• request correction of inaccurate data
• request erasure of data or restriction of processing
• object to processing and request data portability
• withdraw your consent at any time, without affecting the lawfulness of earlier processing
• lodge a complaint with the Commissioner for Information of Public Importance and Personal Data Protection

Cookies

The website uses cookies necessary for it to work, and other cookies, for measuring visits and for marketing, only with your consent. You can change your choice at any time in the cookie settings.

Third-party services and links

Parts of the website may use third-party services, such as map display, and the website may contain links to other websites. Those providers' own privacy rules apply to them and we are not responsible for them.

Changes to this Privacy Policy

We may change this Privacy Policy from time to time. Changes are published on this page and apply from the moment of publication, unless stated otherwise.

Contact

If you have any questions about this document, you can contact us:

• iLogis, Šesta Lička 51, 14000 Valjevo, Serbia
• email: transport@ilogis.rs
• phone: +381 64 367 7744